The Health Agency

Susi O’Donnell


I first joined The Health Agency as a volunteer receptionist.  I knew as soon as I walked in that it was a very special place to be.  While waiting to be interviewed, I noticed a poster advertising the community herbal medicine clinic.  I had studied herbal medicine many years before and was immediately excited that Wester Hailes was providing its residents with something so unique!  It was not long before I was the volunteer dispenser for the herbalists also.  I love how The Health Agency provides lots of complimentary services that help and support the other health services within the building.   I had been volunteering for about a year when the office manager announced her retirement.  Her post was being split into a receptionist and an admin job.  I applied for the role of receptionist and am still here 3 years later!  I love my job very much and hope to be here for many years to come.  When I’m not working I love to forage for herbs, listen to music and drink lots of red wine!