
Susi O’Donnell
Receptionist
I first joined The Health Agency as a volunteer receptionist. I knew as soon as I walked in that it was a very special place to be. While waiting to be interviewed, I noticed a poster advertising the community herbal medicine clinic. I had studied herbal medicine many years before and was immediately excited that Wester Hailes was providing its residents with something so unique! It was not long before I was the volunteer dispenser for the herbalists also. I love how The Health Agency provides lots of complimentary services that help and support the other health services within the building. I had been volunteering for about a year when the office manager announced her retirement. Her post was being split into a receptionist and an admin job. I applied for the role of receptionist and am still here 3 years later! I love my job very much and hope to be here for many years to come. When I’m not working I love to forage for herbs, listen to music and drink lots of red wine!