The Health Agency

Person Specification

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Job title:

Receptionist

Qualifications:

Desirable

1. SVQ 2 in Business Administration or equivalent.

Knowledge:

Essential

1. Use of Microsoft Office packages including Word, Outlook, Excel, and Publisher

2. Knowledge and/or experience of working in a busy, shared Reception post.

3. Efficient multi-tasker.

Desirable

1. Knowledge of implementing effective office systems and procedures.

2. Knowledge of health and safety procedures

3. Working knowledge of Salesforce CRM.

4. Knowledge of WordPress.

Skills/abilities:

Essential

1. The ability to adapt your communication style to suit individual clients.

2. The ability to use your own initiative to organise and prioritise your own workload accordingly.

3. To be flexible and initiative-taking in problem solving situations.

4. To work in a multi professional and community led environment with a range of agencies.

5. The ability to interact with Clients in an understanding, professional and inclusive manner.

6. Data input for THA website, social media etc.

General

Availability to cover holiday periods and staff sickness.

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